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| Company Policies |
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Products The compounds are made of plants and natural substances free of chemical pesticides and / or fertilizers.The capsules contain natural excipients in order to facilitate their processing. They never contain more than 10 % of excipients, therefore never less than a 90% proportion of the capsule are made of plants. This means at least 90% of active principle. Our objective: Customer satisfaction and wellness That is why our company’s customer satisfaction policies are based on "plain and simple common sense". We will discuss any complain that is done in good faith provided that good faith is reciprocal, the settlement can be the replacement of a product by another one more adapted to the situation. Since our objective is your satisfaction and wellness, we are interested in knowing the reasons and motivations causing your dissatisfaction about our products. Is it caused by the interpretation of the characteristics of our products, or an erroneous diagnosis? Whatever the reason might be, let us know at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . Purchases on our Internet webstore: As soon as you complete an order on our website, an e-mail confirmation is sent to you at the e-mail address that you provided. This message contains the order reference number, the ordered products and components, your billing and delivery addresses. A second confirmation email is sent to you by Saferpay, the secure payment entity, this message is the proof of payment of your order. Transactions by credit card: Accepted Credit cards are VISA and MasterCard. The secure payment is made by SAFERPAY - Telekurs, a Swiss secure payment company. The transaction is charged on the date of your order on our website. Shipping: Orders are sent by mail and the postage fees are charged and displayed and during your Internet order and on the order confirmation email and finally on the invoice. These tariffs are applicable regardless of the number of products ordered.
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